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Let's face it, in today's world, we not only want but need most things quickly and conveniently. There is nothing as frustrating as a non-functioning workstation, server or network. With technology being such an integral part of today's world, a slow or improperly functioning device can mean lost time, money or business. A Leap Ahead IT will help you quickly and conveniently resolve your problems. Our round the clock repair and support service will help you get out of a bind quick. Whether it is upgrades for faster and more efficient performance, server or workstation problems, software issues or hardware repairs, we will have it ready in no time.
A Leap Ahead IT protects your networks and the systems connected to it by offering both onsite and offsite network testing, assessment and evaluations of security network. The security systems that we offer keep the unauthorized content, devices and users well off the network.
ALA IT makes it easy to submit service tickets directly from any managed desktop. See ticket responses, status updates and resolutions by email or through our maintenance software tool. Our technicians are always ready to respond to your support needs.
You no longer worry about your systems security and performance. ALA IT automatically patches your systems with the latest critical security patches. We keep your systems running at their best with automated disk cleanup, defragmentation and antivirus scans.
Health reports give you an overall view of the status of your network including backups, antivirus status, drive free space, patching and more. Our report is emailed out monthly in PDF format. See a sample report here.
We proactively monitor the health of all managed systems and receive alerts when hardware is failing. This approach to maintenance helps prevent data loss and downtime. Critical failures like failing hard disks can be caught and repaired early before it impacts your business. We can monitor software installs and alert you of any unauthorized software such as junkware and toolbars.
Do you need to sync and share files securely? Our cloud sharing software is HIPAA certified and PCI compliant. We can provide more storage space for less than other providers while also including important features like file revisioning and backups.
ALA IT is a group of experienced technicians with multiple certifications and skills. We Offer IT support to everyone from enterprise to complex multi-location business environments.
ALA IT is a certified Microsoft partner offering cloud technologies including file storage, virtual servers and Microsoft Exchange in the cloud. We also build and support on premise technology solutions.
Holding an Associates Degree in Business Christina is currently working to finish her Bachelors Degree in Business Management: Human Resources. Christina is a QuickBooks Pro Advisor who does all things HR and Accounting at A Leap Ahead IT
After 10 years as a customer service specialist Douglas made a career change to IT in order to pursue his true passion… all things technology. Douglas has been in the IT industry for 5 years since that change with increasing responsibility. Douglas currently holds certifications for
CompTIA A+ and Network +. Douglas is a Microsoft Certified IT Professional (MCITP), Microsoft Certified Solutions Associate(MCSA), and a Windows 7 end user desktop support technician (EDST). Douglas holds QuickBooks Gold Certification and is ITIL Foundations certified.
Jesus started working in the IT field in 2012 and never looked back. He is passionate about what he does and loves how challenging and rewarding IT is. Jesus currently holds CompTIA A+,CompTIA Network +, and the CCNA Routing and Switching certifications. Jesus enjoys working on computers and on networks. He is currently working on obtaining his CCNA Security certification. Jesus comes from several years of Data Center Help Desk experience.
Jesus is knowledgeable in running Cat5, Cat6, Fiber, and general network cabling. Jesus is fluent in reading and writing Spanish.
Joshua started working in the IT field in 2010 and is eager to take up new challenges, solve problems efficiently, and see tasks through to completion as quickly as possible. Joshua currently holds CompTIA A+, CompTIA Network +, (MCDST) Microsoft Desktop Support Technician and the CCNA Routing and Switching certification. Joshua is currently working on his CCNA Security and Windows sever 2012 certification. When Joshua is not hanging out with his girlfriend, he likes to play video games and go downhill biking with friends.
Bill has an AS degree in Computer Science from Saddleback College, Mission Viejo. Formerly as the IT Director for a nationwide consumer financial counseling agency, Bill oversaw all aspects of the IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals.
Currently, Bill dispatches provision of end-user services, including help desk and technical services. He works with staff to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation.
Providing responsive, quick, and easy experiences is Bill’s goal for all ALAIT customers.
During off-time, Bill competes in 10ks and marathons and coaches middle school basketball and golf.
Raymond Garcia always had a niche for technology and computers growing up exposed to a variety of tech gadgets that his father had interest in. Early in Ray’s career he knew IT was his calling. After obtaining his CompTIA A+ certification Ray learned quickly and hit the ground running; supporting large tech corporations, such as Google and Facebook and gaining insight on data center infrastructure, technical support protocols, and high quality customer service methodologies. With just intermediate professional years under his belt, his passion and ambition allowed him senior-level responsibility to provide streamlined procedures, exceed goals, and provide high quality customer service. Raymond is currently working on ITIL Foundations.
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Patti joined A Leap Ahead IT the second quarter of 2014 to help answer phones and to provide administrative background support. Patti acts as a technical service coordinator and currently holds Gold QuickBooks Pro Advisor certification. Patti’s main focus lately has been the creation and launch of Bit Fellowship a non-profit sister corporation concentrating on helping other local non-profits bridge the digital divide to their for profit counterparts and to their clients and customers.
Isaac is well versed in many different construction fields with specialty knowledge concerning data cabling and the construction side of the process. Isaac has finished large construction build outs with over 100 data lines pulled including phone, coax, cat5e and a server rack build out.
Isaac is working on his c-7 contractor's license.
Isaac Harris is a Sacramento native and has an extensive background in the construction field. His construction experience, along with cabling knowledge, includes landscaping to Electrical and everything in between. For ten years Isaac managed an in-house Maintenance team and Housekeeping team in a high end retail store. After years of dealing with retail hours Isaac decided to make a change to begin his own handyman business several years ago.
Isaac began working for ALA IT in a subcontractor basis. Due to work volume Isaac is now a full time employee concentrating on cabling infrastructure projects.
Trish is the Vice President and Treasurer of the Arden Arcade Community Alliance and has a degree in Telecommunications Management from Golden Gate University. Trish Harrington is the original owner and founder of A Leap Ahead IT or formerly known as CMIT of Sacramento.
Trish helped build the foundation of the company that still reflects in our attitudes towards our customers. Trish believes that ALAIT should always strive to meet or exceed the customers expectations and is big part of why A Leap Ahead IT continues to succeed today. Trish continues to meet with clients and potential customers to find ways for us to better meet their IT needs.
Vladi Tyskosh currently holds CompTIA A+, and Network +. He is adept in Windows Server Administration, and Linux administration. Vladi has been working with Associations for over 10 years and helps A Leap Ahead IT as both a consultant and Help Desk specialist. Vladi is fluent in reading and writing Russian.
At A Leap Ahead IT we follow ITIL and PMP standards for Project Management and Documentation.
On Staff Project Management Professionals insure that your project is delivered on time and under budget.
Examples of Projects:
Contact us to take the first step toward your project success.
Through best practices and automated scanning with proactive live remediation by professional, experienced network administrators A Leap Ahead IT provides assessment, development and ongoing compliance services for PCI, HIPAA, FERPA, SOX, and GLBA to ensure an organization's efforts are meaningful, effective and maintainable.
Scanning both internally and externally across all devices, users and access points with constant documentation and remediation to ITIL standards.